Loyalty & Member Engagement Course

Two-day Private Education & Training

The course will provide the processes and tools needed to create, develop and manage a world-class loyalty and customer engagement program.

This course is designed for new entrants to the industry as well as more experienced managers seeking to improve their skill levels.

By the end of the course, participants will be able to apply their new insights in their career and business to build a more engaging loyalty program and confidently grow customer retention and advocacy.

The course will be led by industry professional Philip Shelper. At the completion of the course.